The address of our website is: https://upcargo.fr
Contact Information
When using the website https://upcargo.fr, you may be asked to provide personal data about yourself.
The term “personal data” refers to any information that makes it possible to identify an individual directly or indirectly, including — but not limited to — through the aggregation of multiple data:
ACCOUNT INFORMATION
Last name
First name
Email address
Phone number
Data relating to your transactions on the Website
Only data strictly necessary is collected. All information is automatically secured and stored for a maximum of 3 years, after which it is systematically deleted. You may request access to, export, or delete your personal data at any time.
For any request, please contact:
📧 julien.caffin@up-cargo.fr
If you leave a comment on our website, you may choose to save your name, email address, and website in cookies. This is for your convenience, so you do not have to re-enter this information when posting another comment later. These cookies expire after one year.
When you leave a comment, the data entered in the comment form, your IP address, and your browser’s user agent may be collected to help detect spam.
A hashed, anonymized version of your email address may be sent to the Gravatar service to check if you are using it. Gravatar’s privacy policy is available at: https://automattic.com/privacy/. After your comment is approved, your profile picture becomes publicly visible next to your comment.
If you have an account and log into the site, a temporary cookie will be created to check if your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
When you log in, several cookies will be set to store login information and screen preferences. Login cookies last two days, screen preference cookies last one year. If you select “Remember me”, your login will remain for two weeks. Logging out deletes the login cookie. When editing or publishing content, an additional cookie is stored — it contains no personal data and expires after one day.
Articles on this site may include embedded content (videos, images, articles, etc.). Embedded content behaves exactly as if the user were visiting the third-party site directly — meaning it may collect data, use cookies, or include tracking tools.
If you are logged into their platform, they may also track interactions with embedded content.
If you are a registered user and upload images to the site, avoid uploading images containing GPS EXIF data. Visitors may download and extract geolocation information from these images.
A cookie is a text file that may be stored on your device when visiting an online service through your browser. The cookie enables its issuer to identify the device during its validity period.
A terminal refers to the physical equipment you use to access a site — such as a computer, phone, or tablet.
More information on cookies is available via the CNIL website.
If you leave a comment, the comment and its metadata are stored indefinitely to recognize and automatically approve future comments.
For registered users (if applicable), personal information in profile accounts may be viewed, modified, or deleted at any time — except for the username. Administrators may also access and edit this data.
If you have an account or have posted comments, you may request a file containing all personal data we hold about you, including all information you provided. You may also request deletion of this data, excluding information kept for administrative, security, or legal reasons.
To request personal data removal, contact us at:
📧 julien.caffin@up-cargo.fr
Measurement
Identifiers or stored information used to track activity are not preserved for more than 2 years.
Visitor comments may be checked using automated spam detection systems.
Retention of Personal Data
Customer and Prospect Management
Personal data is retained only for the duration necessary for commercial exchanges. However, data required to comply with legal obligations may be stored for the duration required by law.
Prospect data may be stored for three years after the last interaction. After this period, we may contact you again to ask whether you wish to continue receiving commercial communications.
Payment & Bank Transactions
Financial transactions are processed by a secure payment provider. This provider may collect and store your banking data in our name if required to complete payments.
How We Protect Your Data
Mandatory consent must be provided when submitting personal data. All data fields requiring approval are protected and cannot be validated without user consent. All collected data is stored on secure servers.
Procedures in Case of Data Breach
In the event of a data leak, affected individuals — as well as authorities — will be notified immediately. Full transparency will be maintained to determine the extent of the breach.
Any third party that receives information must comply with GDPR requirements and ensure secure and responsible data handling.
This policy entered into force on May 25, 2018.
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